Pricing

Simple pricing for TAS operations teams

One plan. No tiers. No feature walls. Every QueueView customer gets the full platform: live dashboard, AI QA scoring, coaching queue, and AmTelco IS integration.

Full Platform
$2,000
One-time setup fee
+
$750/mo
Platform fee
QA Usage
500 QA reviews/month included in platform fee
$0.10 per review over 500
+ Real-time queue dashboard
+ AI QA scoring (500 reviews/month included)
+ Supervisor coaching queue
+ Agent leaderboard and performance trends
+ Day-of-week and hour-of-day heatmaps
+ Client performance breakdown
+ At-risk agent detection
+ Call recording access
+ AmTelco IS integration
+ Onboarding and support
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Questions

Common questions about pricing

What counts as a QA review?

Each call that gets scored by the AI counts as one QA review. Calls that are abandoned, too short, or excluded from scoring do not count.

What happens if we go over 500 reviews?

Reviews beyond 500 are billed at $0.10 each at the end of the month. A shop running 300 scored calls per day uses roughly 9,000 reviews. That adds $850 in usage on top of the $750 platform fee.

Is the setup fee one-time?

Yes. The $2,000 setup fee covers AmTelco IS integration, data backfill, dashboard configuration, and a supervised go-live session. You pay it once.

Can we pause or cancel?

Month-to-month after setup. No annual contract required. Cancel any time with 30 days notice.

Do you support multiple sites?

Yes. Multi-site and multi-account configurations are supported. Contact us to discuss how your operation is structured.

Get Started

See it running on your operation before you commit

Book a demo and we will walk through the live dashboard, show you how QA scoring works against real calls, and give you a clear picture of what setup looks like for your team.

What to expect

30-minute walkthrough of the live dashboard

QA scoring demo against real call data

Setup timeline and integration review

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Finally, visibility into your answering service operations

QueueView gives TAS operations managers a real-time command center for AmTelco IS: queue health, agent QA, coaching backlog, and trend visibility without waiting for end-of-day exports.

Pages
Built For

Telephone answering services

After-hours medical coverage

HVAC and property management dispatch

AmTelco IS teams

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